A quandary

[NateDog]

My other half is a bit back and forth on this so I'm asking here for opinions.

I'm not sure exactly how things work in the UK/USA (pretty sure it isn't this way in the UK), but since Amazon opened their logistics centre here a couple of years ago, they've used their own dedicated vans and drivers for all deliveries, so deliveries should in theory at all times be in the hands of Amazon workers, from the packing centre to the point of delivery. Easier to do on a small island than elsewhere.

Yesterday she collected a delivery. She saw the van outside after she went upstairs and is 99% sure she saw the driver sitting in the van opening packages, looking through them and reclosing them when he saw what was inside. She then said she thinks he saw her at the curtain and drove off pretty quickly.

Now she's wondering whether to report it or not. I said that I noticed on a local Reddit that a few people that managed to order RAM on a great deal a week or two back from Amazon (likely a misprice) received something else, one being a paper notebook. This happened a few years back too in both UK and Ireland when the PS5 was really hard to find, and I saw multiple posts about people receiving something other than the console, including cat food or boxes of cereal.

I said if she feels sure of what she saw then she should do it. She said she didn't want to potentially make someone lose their job (this was the main reason she didn't escalate a previous issue with deliveries being left on the street and lying about knocking on the door, because it was before Christmas) but I said - having previously worked with someone sacked for stealing money from customer accounts and the store via fake trade-ins - that if a person is doing this then they don't value their job much in the first place and don't deserve it. That being said I know Amazon are shitty to work for to put it lightly, but it doesn't excuse it. Everyone else has told her not to report it, especially if she thinks he saw her at the window.

So I suppose I'm curious on opinions.

[Jassassino]

Oh man honestly I'd report that shit in a heartbeat. It's important to make a log of this kind of thing now and history of the patterns just incase something never turns up one day in a few weeks.

I've had parcels left outside our flat on the road, nicked by other tenants and just straight up never show. You gotta act because otherwise you'll lose any claim you have.